---
okf_version: "0.2"
type: Reference
title: "Account"
description: "VirtualSMS account help: login, password reset, settings, security, and balance management."
resource: "https://virtualsms.io/help/account"
tags: ["help", "account"]
updated: "2026-10-20T00:00:00.000Z"
generated:
  at: "2026-10-24T19:58:44.280Z"
  by: "virtualsms-marketing-site"
verified: "2026-10-20T00:00:00.000Z"
status: "source-derived"
stale_after: "60d"
sources: ["https://virtualsms.io/help/account"]
---
# Account

VirtualSMS account help: login, password reset, settings, security, and balance management.

## Articles

| Article | What it covers |
| --- | --- |
| [Account and login help](https://virtualsms.io/help/account/account-and-login) | Password resets, Google and Telegram sign-in, and account requests. |
| [Top up by SBP bank transfer](https://virtualsms.io/help/account/sbp-bank-transfer) | Pay from a Russian bank app and find help for a missing payment. |
| [Redeem a top-up code](https://virtualsms.io/help/account/redeem-topup-code) | Add an Alipay top-up code to your balance and understand error messages. |

## Other help categories

- [Getting started](https://virtualsms.io/help/getting-started)
- [Verification](https://virtualsms.io/help/verification)
- [Refunds & cancellations](https://virtualsms.io/help/refunds-cancellations)
- [Services](https://virtualsms.io/help/services)
- [Countries](https://virtualsms.io/help/countries)