---
okf_version: "0.2"
type: Guide
title: "Top up by SBP bank transfer"
description: "Pay from a Russian bank app and find help for a missing payment."
resource: "https://virtualsms.io/help/account/sbp-bank-transfer"
tags: ["help", "account"]
updated: "2026-10-20T00:00:00.000Z"
generated:
  at: "2026-10-24T19:58:44.280Z"
  by: "virtualsms-marketing-site"
verified: "2026-10-20T00:00:00.000Z"
status: "source-derived"
stale_after: "60d"
sources: ["https://virtualsms.io/help/account/sbp-bank-transfer"]
---

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 [Account](https://virtualsms.io/help/account)

# Top up by SBP bank transfer
 Updated 2026-10-20 3 min read By VirtualSMS team

In short

Pay from a Russian bank app and find help for a missing payment.


In Top up, open the Bank tab (SBP), enter the amount in dollars, and scan the QR in a Russian bank app. On a phone, you can tap “Open in your bank app”.

## Before you confirm

Your bank app shows the ruble amount before confirmation. Conversion happens at payment; we charge no fee. The minimum is $2.50. Once the bank confirms, the payment is credited to your balance in dollars.

## Paid but your balance has not changed?

Send support the time you paid, the amount in rubles and the SBP operation number from your bank app. If the receipt has a payment purpose starting with “TX:”, include it too. A screenshot of the receipt is fine. A colleague will check it; there is no promised credit time.

Never share card numbers, bank logins or bank SMS codes.

## SBP is unavailable

The Bank tab shows “Temporarily unavailable” when SBP is unavailable. You can use the crypto options shown in Top up instead.


## Frequently asked questions


### Which currency does my bank show?

Your bank app shows the ruble amount before confirmation. Conversion happens at payment; we charge no fee.


### What if SBP is unavailable?

The Bank tab shows “Temporarily unavailable”. You can use the crypto options shown in Top up instead.


## More in Account

- Account and login help Password resets, Google and Telegram sign-in, and account requests. 3 min read
- Redeem a top-up code Add an Alipay top-up code to your balance and understand error messages. 2 min read



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