--- okf_version: "0.2" type: Reference title: "Privacy Policy — VirtualSMS" description: "Privacy Policy for VirtualSMS. Last updated October 2, 2026." resource: "https://virtualsms.io/privacy" tags: ["legal", "privacy"] updated: "2026-10-02T00:00:00.000Z" generated: at: "2026-10-24T19:58:44.280Z" by: "virtualsms-marketing-site" verified: "2026-10-02T00:00:00.000Z" status: "source-derived" stale_after: "60d" sources: ["https://virtualsms.io/privacy"] --- # Privacy Policy Last updated: October 2, 2026 ## 1. Introduction VirtualSMS ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform — including the website, dashboard, API, MCP server, and Telegram bot. ## 2. Information We Collect When you register, we collect your email address (or Telegram / Google account identifier if you use social login), and a display name if provided. We do not require government ID, proof of address, or your personal phone number to open an account. We record account balance, deposit history (including cryptocurrency transaction references and fiat-rail order identifiers such as SBP payments), and order metadata — which service, country, product type (verification, rental, proxy, session, etc.), and delivery status. We do not store payment card or bank account credentials. If you use our REST API, MCP server, or Telegram bot, we process API key identifiers, request metadata, and delivery logs necessary to operate and secure those channels. We collect IP addresses, browser type, device identifiers, and usage logs for security, fraud prevention, and service improvement. ## 3. How We Use Your Information - To provide and maintain verification, rental, and related products - To process deposits and track account balances - To detect and prevent fraud, abuse, and terms violations - To send transactional emails (activation results, balance alerts) - To improve and optimize our platform - To comply with applicable laws and regulations ## 4. SMS Data and Privacy SMS messages received on our numbers are stored with your account history, so that you can see the verification codes you received and so that we can resolve disputes. We do not currently operate an automatic deletion schedule for message bodies. We do not sell or share SMS content with third parties for marketing. You can request deletion of your account and its SMS content at any time by contacting support. ## 5. Payments Deposits may be made via cryptocurrency or other rails offered in the deposit flow (such as SBP). Cryptocurrency payments are processed by a third-party processor; on-chain transactions are public by nature. Fiat or bank-rail payments (including SBP) are handled entirely by the payment provider — we receive confirmation and credited amount, not your full banking credentials. We store transaction references, order identifiers, and deposit amounts needed for accounting, fraud prevention, and support. We do not sell payment data or use it for advertising. ## 6. Data Sharing and Disclosure We do not sell your personal data. We may share data only: - With service providers who assist in operating our platform (under strict confidentiality agreements) - When required by law, court order, or governmental authority - To protect our rights, users, or the public from harm - In connection with a merger or acquisition (with appropriate notice) ## 7. Cookies and Analytics We use essential session cookies for authentication. We use privacy-focused product analytics (such as PostHog) to understand feature usage and improve the Service — not for third-party advertising. We do not use advertising cookies or sell behavioral profiles. On your first visit we set a first-party cookie, vsms_ft, that records how you arrived: the referring site (its domain only), any campaign tags in the link (utm_source, utm_medium, utm_campaign), the first page you landed on (without its query string) and the time. The cookie lasts 30 days. If you create an account, this record is kept with your account. We use it to understand where customers find us. ## 8. Data Retention Account data is retained for as long as your account is active. Transaction logs are retained for up to 3 years for fraud prevention and compliance. SMS content is retained with your account history and is not currently subject to an automatic deletion schedule. You may request deletion of your account and associated data, including SMS content, by contacting support. ## 9. Your Rights Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your data, and to data portability. To exercise these rights, contact us at support@virtualsms.io. ## 10. Security We implement industry-standard security measures including HTTPS encryption, hashed password storage, CSRF protection, and regular security reviews. ## 11. Children's Privacy Our Service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. ## 12. Changes to This Policy We may update this Privacy Policy periodically. We will notify you of significant changes via email or a prominent notice on our platform. ## 13. Contact For privacy-related inquiries, contact us at support@virtualsms.io or via our Telegram support bot at https://t.me/VirtualSMSioBot