Who runs VirtualSMS?
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A small independent team that has operated the platform since 2022. We do not take outside funding and the product is paid-only. The team handles infrastructure, customer support, supplier relationships, and the routing engine in-house.
How is VirtualSMS different from VoIP-based services?
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Most competitors pool VoIP numbers from upstream providers. Platforms increasingly flag any VoIP carrier as a burner and reject the verification. VirtualSMS gives you real carrier-issued mobile numbers on real networks, so HLR lookups return identical metadata to any consumer phone, and verifications pass anti-burner detection because the numbers are not virtual.
How many countries and services are supported?
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Coverage spans 145+ countries with 2500+ services. Country and service availability is driven by live order-pool data; the catalog reflects what is actually in stock right now, not aggregator estimates or stale snapshots.
Does VirtualSMS require KYC or identity verification?
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No. Account creation needs only an email and a password. Balance is funded with payment methods shown at deposit. We do not collect government ID or proof-of-address documents because the service does not need them and our customer base values the privacy boundary.
How can I integrate VirtualSMS into my own workflow?
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Native SDKs are published for Node.js, Python, PHP, Ruby, .NET, Rust, Go, Java, and Swift. There is also a Model Context Protocol (MCP) server for AI agents (Claude Desktop, Cursor, etc.), runnable via npx virtualsms-mcp or hosted at mcp.virtualsms.io/mcp, plus a Bearer-token REST API documented at virtualsms.io/docs.
How can I contact the team?
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The fastest channel is the Telegram bot (@VirtualSMSioBot), which handles common queries directly and escalates to a human within 24 hours. Email is support@virtualsms.io. SDK and API issues go on GitHub at github.com/virtualsms-io.
Is VirtualSMS.io the same as virtualsms.de?
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No. The VirtualSMS platform operates at virtualsms.io. virtualsms.de is a separate, unaffiliated website with different owners. It is not part of VirtualSMS.io. Always check that you are on virtualsms.io.
Is VirtualSMS affiliated with VirtualSMSLabs?
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No. VirtualSMS.io is not affiliated with, owned by, or connected to VirtualSMSLabs. Despite the similar name, VirtualSMSLabs is a separate, independent third party. The official VirtualSMS service, API, MCP server and SDKs are published only under virtualsms.io and our official accounts.
Is VirtualSMS legit and safe?
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Yes. VirtualSMS.io is a real, paid platform run by a small independent team that has operated it since 2022. It uses real carrier-issued SIM cards rather than VoIP, publishes transparent per-code and rental pricing, and offers a clear refund policy: a full refund if you cancel within 20 minutes and before the first SMS arrives. It maintains a public Trustpilot profile with verified customer reviews, covers 145+ countries, and provides an API, MCP server and SDKs for developers.
What is the official VirtualSMS website?
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The official website is virtualsms.io, the only domain where you can sign in, add balance and buy numbers. Similarly named services such as virtualsms.de and virtualsim.io are separate and are not operated by VirtualSMS.io.