Privacy Policy

1. Introduction

VirtualSMS ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SMS verification platform. Please read this policy carefully.

2. Information We Collect

Account Information

When you register, we collect your email address (or Telegram / Google account identifier if you use social login), and a display name if provided. We do not require your real name, address, or phone number.

Transaction Data

We record your account balance, deposit history (cryptocurrency transaction hashes), and activation/rental history. We do not store payment card data — we accept only cryptocurrency payments.

Technical Data

We collect IP addresses, browser type, device identifiers, and usage logs for security, fraud prevention, and service improvement purposes.

3. How We Use Your Information

• To provide and maintain the SMS verification service
• To process deposits and track account balances
• To detect and prevent fraud, abuse, and terms violations
• To send transactional emails (activation results, balance alerts)
• To improve and optimize our platform
• To comply with applicable laws and regulations

4. SMS Data and Privacy

SMS messages received on our numbers are temporarily stored only long enough to deliver the verification code to you. Messages are automatically deleted from our systems within 24 hours of delivery. We do not read, analyze, or share the content of SMS messages with third parties.

5. Cryptocurrency Payments

Deposits are made via cryptocurrency (Bitcoin, Ethereum, and others). Blockchain transactions are public by nature. We store only the transaction hash and deposit amount — not your wallet address in a personally identifiable way. Your on-chain activity is governed by the respective blockchain's public ledger.

6. Data Sharing and Disclosure

We do not sell your personal data. We may share data only:

• With service providers who assist in operating our platform (under strict confidentiality agreements)
• When required by law, court order, or governmental authority
• To protect our rights, users, or the public from harm
• In connection with a merger or acquisition (with appropriate notice)

7. Cookies and Tracking

We use essential session cookies for authentication. We may use analytics tools (such as aggregated, anonymized page view tracking) to understand how our platform is used. We do not use third-party advertising cookies or behavioral tracking pixels.

8. Data Retention

Account data is retained for as long as your account is active. Transaction logs are retained for up to 3 years for fraud prevention and regulatory compliance. SMS content is deleted within 24 hours. You may request deletion of your account and associated data by contacting support.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict processing of your data
• Data portability (receive your data in a structured format)

To exercise these rights, contact us at [email protected].

10. Security

We implement industry-standard security measures including HTTPS encryption, hashed password storage, CSRF protection, and regular security audits. However, no internet transmission is 100% secure. We encourage you to use a strong, unique password and enable two-factor authentication where available.

11. Children's Privacy

Our Service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If we learn we have collected data from a minor, we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or a prominent notice on our platform. Your continued use of the Service after changes are posted constitutes acceptance.

13. Contact

For privacy-related inquiries, contact us at [email protected] or via our Telegram support bot.